In accordance with the Law of 30 December 2013, the Buyer may not exercise the right of withdrawal for the following goods:
1. Goods made to your personal specifications
2. Goods that, by their nature, cannot be returned
3. Perishable Goods
If at any time you are unsatisfied with your product please contact us at firstname.lastname@example.org or by calling 716-839-5176
In the case where a refund is requested you must contact us with the reason for the refund and send the original product back to our production facility. The consumer is responsible for all shipping costs associated with returning the product.